Know When Your Store Has Problems
Before Your Customers Tell You

Free real-time alerts for payment failures, checkout abandonment, and recovery events. Works with Shopify and WooCommerce.

What We Detect

Our anomaly detection monitors your store 24/7 and alerts you instantly when something goes wrong.

Payment Gateway Failures

Get alerted when your payment failure rate exceeds 40% in a 5-minute window. Could indicate a gateway outage or configuration issue.

Threshold: 40% failure rate, min 5 transactions

Checkout Abandonment Spike

Notified when customers start checkout but none complete. May indicate a broken checkout flow or pricing issue.

Threshold: 0% completion, min 10 checkouts in 15 min

Recovery Alerts

Know when the issue is resolved. We'll notify you when payment success rates return to normal or orders start completing again.

Auto-detected when metrics normalize

How It Works

1

Install the App

Add our Shopify app or WooCommerce plugin to your store. Takes less than 2 minutes.

2

We Monitor Events

Our system receives checkout and order events in real-time and analyzes them for anomalies.

3

Get Instant Alerts

Receive email or webhook notifications the moment we detect a problem with your store.

Choose Your Platform

Install in minutes. No code required.

Shopify

Install from the Shopify App Store. OAuth authentication, automatic webhook setup, and instant alerts.

  • One-click install
  • Auto webhook registration
  • Works with Shopify Plus
Install Shopify App
WooCommerce

Download our WordPress plugin. Simple setup wizard, works with any WooCommerce store.

  • Upload and activate
  • WooCommerce 7.0+ supported
  • WordPress multisite ready
Download WooCommerce Plugin

API Reference

For developers building custom integrations

POST /events

Send checkout and order events from your platform.

{
  "shop_id": "my-store.myshopify.com",
  "source_platform": "shopify",
  "event_type": "order_created",
  "financial_status": "paid",
  "order_total": 99.99,
  "timestamp": "2024-12-04T12:00:00Z"
}
POST /merchants

Register your store to receive alerts.

{
  "shop_id": "my-store.myshopify.com",
  "platform": "shopify",
  "email": "alerts@mystore.com",
  "webhook_url": "https://mystore.com/webhooks/serenai"
}
GET /health

Check API availability.

Ready to Protect Your Store?

Join thousands of e-commerce stores using SerenAI to catch problems before they cost you sales.